FAQs


BASIC INFORMATION

You received a Notice because you may be a “Settlement Class Member,” meaning that you are an individual or entity that owns a building in the United States on which the Shingles were installed between 1995 and 2010 that is eligible for relief under the Limited Warranty applicable to the Shingles installed on your building.

“Shingles” means CertainTeed Fiberglass Horizon Shingles manufactured by CertainTeed until 2009. This Settlement does not apply to CertainTeed organic Horizon Shingles.

The Court overseeing this case authorized the Notice because Settlement Class Members have the right to know about a class action settlement affecting their rights.

The individuals who filed this Litigation are called the Plaintiffs. The company they sued, CertainTeed LLC, is called the Defendant.

Plaintiffs allege that the Shingles are defective, and that Plaintiffs have suffered economic loss damages as a result of purchasing the defective Shingles and property damage due to the alleged failure of the Shingles to adequately perform in conformance with CertainTeed’s representations and warranty. CertainTeed disputes those allegations. Both parties have agreed to this Settlement and the terms of the Settlement are summarized in this Notice. You can read the Class Action Settlement Agreement on the Important Documents page.

In a class action, the Plaintiffs act as “class representatives” and file a lawsuit on behalf of themselves and other people who have similar claims. This group of people is called the “Settlement Class” and the people in the class are the “Settlement Class Members.” One court resolves the issues for all class members, except for people who exclude themselves from the class. In this case, the presiding judge is Judge Paul S. Diamond of the United States District Court for the Eastern District of Pennsylvania. The case is Segebarth, et al. v. CertainTeed LLC, Civil Action No. 2:19-cv-05500-PD.

The Court did not decide in favor of Plaintiffs or CertainTeed. The Parties exchanged information and documents and participated in mediation sessions overseen by an experienced mediator. The Settlement avoids the costs and risks of continued litigation and a trial and provides compensation for Settlement Class Members without the delay and uncertainty of trial. The Plaintiffs and their attorneys believe the Settlement is in the best interests of the Settlement Class Members.

WHO IS IN THE SETTLEMENT

The “Settlement Class” is defined as: all individuals or entities that own a building in the United States on which the Shingles were installed between 1995 and 2010 that are eligible for relief under the Limited Warranty applicable to the Shingles installed on their building.

“Shingles” means Horizon brand asphalt fiberglass roofing shingles manufactured by CertainTeed until 2009. This definition does not include the organic Horizon line of asphalt shingles. Organic Horizon shingles are not covered or part of this Agreement.

Excluded from the Settlement Class are:

  • All individuals and entities that timely opt-out of this Settlement under Federal Rule of Civil Procedure 23;
  • All persons who were or are builders, developers, contractors, installers, wholesalers or suppliers except when the Shingles are installed on their personal residence or commercial building;
  • CertainTeed employees; and
  • The Judge to whom this case is assigned and any member of the Judge’s immediate family.

If you are not sure whether you are included in the Settlement Class, you can ask for free help by emailing or calling the Settlement Administrator for more information at: FiberHZ@saint-gobain.com & 1-833-797-1001.

THE SETTLEMENT BENEFITS

CertainTeed agrees to provide the following compensation to Eligible Claimants:
  • If CertainTeed determines that any claim is an Eligible Claim in whole or in part, it will determine how much Qualifying Damage exists on a claimant’s roof to determine the “Replacement Area for which compensation will be made available.
  • If Qualifying Damage to the Shingles exists on greater than 5% of a given Roof Plane, the Replacement Area shall consist of the entire Roof Plane.
  • If Qualifying Damage to the Shingles exists on less than 5% of the Roof Plane, the Replacement Area shall be limited to the Shingles exhibiting actual damage.
  • Extended Warranty Terms: Claimants with Eligible Claims will receive five (5) additional years of warranty coverage from CertainTeed.
    • Claimants with Shingles installed between 1995 and 2003 have limited warranties with twenty-five (25) years of warranty coverage from the date of installation. This term will be extended to thirty (30) years from the date of installation.
    • Claimants with Shingles installed between 2004 and 2010 have limited warranties with thirty (30) years of warranty coverage from the date of installation. This term will be extended to thirty-five (35) years from the date of installation.
  • Material Reimbursement: Claimants with Eligible Claims will receive $40.00 per square for the Replacement Area subject to the proration schedule set forth in the subparts below.
    • Claimants with 30-year warranty terms (formerly 25-year terms) will have reimbursement prorated at 1/384 per month, which represents a 32-year proration schedule.
    • Claimants with 35-year warranty terms (formerly 30-year terms) will have reimbursement prorated at 1/444 per month, which represents a 37-year proration schedule.
  • Installation: If CertainTeed determines that installation errors predominantly caused any claimed damage, CertainTeed shall deny that portion of the claim as to Shingles not properly installed. The Claimant shall have an adequate opportunity to rebut any evidence of improper installation.
  • Prior Warranty Claim Offer if Signed Release Not Received By CertainTeed: If a Named Plaintiff or Claimant with an Eligible Claim filed a warranty claim before or after the Litigation, and CertainTeed made a written cash offer to resolve that claim then, upon submission of a new claim under this Settlement, CertainTeed will pay the Eligible Claim with the greater of either (i) that original offer, or (ii) the amount payable under the terms of this Settlement.

The following types of claims are not eligible for relief under this Settlement:

(1) claims that have been resolved with a final judgment or dismissal, whether or not favorable to the Claimant; (2) claims that have been settled as evidenced by a written and signed release of CertainTeed; (3) claims for which a Settlement Class Member has received compensation from CertainTeed or an insurer, as evidenced by a check that has been cashed; (4) claims for which a Settlement Class Member has received replacement shingles from CertainTeed or any third party; or (5) claims for which a Settlement Class Member has previously submitted a warranty claim to CertainTeed for the Shingles and signed a release related to those claims.

Notwithstanding the above, a Settlement Class Member is not precluded from submitting for consideration a new claim that is for Shingles that were not the subject of a prior claim that was resolved or settled.

Nothing in this entire Agreement diminishes or extinguishes any rights that any person may hold under a limited warranty issued by CertainTeed as to any claims or portion thereof that are not resolved under the terms of this Settlement.

If you did not opt-out by November 22, 2022, you are now bound by the terms of the Settlement, including its release provisions, and cannot sue, or be part of any other lawsuit against CertainTeed about the issues resolved in this Settlement.  

HOW TO GET A PAYMENT—MAKING A CLAIM

In order to be eligible to receive a cash payment, you must complete and submit a valid and timely claim. Claims can be initiated after the Settlement’s Effective Date at www.ctroof.com or you can submit your claim and supporting documentation by USPS (United States Postal Service), UPS (United Parcel Service), FedEx (Federal Express) or another traceable and insured carrier to:

CertainTeed Roofing
Horizon Settlement Administrator
805 W. 5th Street 
Suite # 7 
Lansdale, PA. 19446 

You can request a claim form by telephone 1-833-797-1001, by email FiberHZ@saint-gobain.com, or U.S. mail at: CertainTeed Roofing, Horizon Settlement Administrator, 805 W. 5th Street, Suite #7, Lansdale, PA 19446.

Claims must be submitted electronically or received no later than the Claims Deadline. All claims must be RECEIVED by CertainTeed no later than the Claims Deadline regardless of the method for submitting the claim. The Claims Deadline date March 2, 2030. The period for Claims Filing commences 30 days after the Settlement’s Effective Date. Please check this website regularly for updates.

You will receive a payment after you submit a timely and complete Claims Package to CertainTeed demonstrating that you are eligible for relief under the Settlement, including that your shingles show Qualifying Damage. An explanation of what you need to submit to CertainTeed is detailed on the Claim Form.  

THE LAWYERS REPRESENTING YOU

Yes. The Court appointed Charles LaDuca of Cuneo Gilbert & LaDuca, LLP; Charles E. Schaffer of Levin Sedran & Berman; and Michael A. McShane of Audet & Partners, LLP to represent you and the Settlement Class. These attorneys are called Class Counsel and their contact information is below. You will not be charged for their services.

Charles E. Schaffer
Levin Sedran & Berman, LLP
510 Walnut Street, Suite 500
Philadelphia, PA 19106
Charles J. LaDuca
Cuneo Gilbert & LaDuca LLP
4725 Wisconsin Ave., NW,
Suite 200
Washington, DC 20016
Michael A. McShane
Audet & Partners, LLP
711 Van Ness Ave.,
Suite 500
San Francisco, CA 94102

You do not need to hire your own lawyer because Class Counsel works for you. If you want your own lawyer, you may hire one but are responsible for paying that lawyer.

The Court approved fees for Class Counsel that were paid directly by CertainTeed.  You will not have to pay Class Counsel. 

EXCLUDING YOURSELF FROM THE SETTLEMENT

The opt-out deadline was November 22, 2022.  You may no longer opt out of the Settlement Class if you did not do so by that date. 

COMMENTING ON OR OBJECTING TO THE SETTLEMENT

The objection deadline was November 22, 2022.  You may no longer object to the Settlement if you did not do so by that date. 

THE COURT’S FINAL APPROVAL HEARING

The Court held a Final Approval Hearing on December 22, 2022, and approved the Settlement.  The Court’s Order can be found on the Important Documents page.

IF I DO NOTHING

If you do nothing and do not submit a valid claim to CertainTeed, you will receive no money from this Settlement. You cannot sue CertainTeed for the conduct alleged in this case.

GETTING MORE INFORMATION

The Notice summarizes the proposed Settlement. Complete details are provided in the Class Action Settlement Agreement, available on the Important Documents page.

If you have additional questions, you may contact the Settlement Administrator by email, phone, or mail:

Email: fiberhz@saint-gobain.com 

Toll-Free: 1-833-797-1001

Mail:

CertainTeed Roofing
Horizon Settlement Administrator
805 W. 5th Street 
Suite # 7 
Lansdale, PA. 19446 
 

Publicly filed documents can also be obtained by visiting the office of the Clerk of the United States District Court for the Eastern District of Pennsylvania or reviewing the Court’s online docket.

You can also request assistance from Class Counsel using the contact information set forth above.